European Union
Digital accessibility in Belgium
EN 301 549, federal and regional texts, and the EAA.
In Belgium, the accessibility of public-sector websites and apps is required at federal level by the law of 19 July 2018, complemented by regional and community texts. The private sector is covered by the transposition of the European Accessibility Act.
Key facts
- Standard
- EN 301 549 and WCAG, level AA
- Legislation
- Law of 19 July 2018, regional and community texts, EAA
- Who is affected
- Public bodies and private organisations covered by the EAA
- Our working languages
- French, Dutch, German, English
What the law requires
- Make websites and apps compliant with EN 301 549
- Publish an accessibility statement for each website and app
- Provide a feedback mechanism for users
- Handle requests and reports within a reasonable time
- Be subject to monitoring by the competent authority
EN 301 549
Belgium has no national framework of its own: compliance is assessed against the European standard EN 301 549, which includes WCAG level AA. Our audits follow this standard, with the same method in all three Regions.
Our services in Belgium
Frequently asked questions
Can the audit be delivered in Dutch?
Yes: audits, reports and debriefs in French, Dutch or English.
Are private companies affected?
Yes, under the European Accessibility Act: e-commerce, banking, transport and electronic communications, among others.
Is an RGAA audit valid in Belgium?
RGAA is based on WCAG, but the Belgian reference remains EN 301 549. We recommend an audit on that basis.